A place to ask questions, connect with others, and stay in the know
In this video @Krishneel Mani talks about the feature to open interactions in a new Analytics workspace tab. Genesys Cloud now opens the interaction detail page in a new tab in the analytics workspace. This feature allows users to easily transition between the interaction list view and the...
20240207_FeatureReview_CX_Analytics_WorkspaceTabsUpdate_KM.mp4